{"id":1002,"date":"2023-03-02T11:37:06","date_gmt":"2023-03-02T03:37:06","guid":{"rendered":"https:\/\/manychat.com.hk\/?post_type=docs&#038;p=1002"},"modified":"2023-02-28T16:35:19","modified_gmt":"2023-02-28T08:35:19","password":"","slug":"%e9%96%8b%e5%a7%8b%e6%8c%89%e9%88%95%e6%9c%aa%e5%87%ba%e7%8f%be%e5%9c%a8messenger%e4%b8%ad","status":"publish","type":"docs","link":"https:\/\/manychat.com.hk\/en\/docs\/%E9%96%8B%E5%A7%8B%E6%8C%89%E9%88%95%E6%9C%AA%E5%87%BA%E7%8F%BE%E5%9C%A8messenger%E4%B8%AD\/","title":{"rendered":"\u201cStart\u201d button does not appear in Messenger"},"content":{"rendered":"<p><strong><span>Problem:\u00a0<\/span><\/strong><\/p>\n<p><span>The page is connected to ManyChat, but the \u201cGet Started\u201d button does not appear in Messenger.\u00a0<\/span><\/p>\n<p><span>It is important to note that the \u201cGet Started\u201d button is a mandatory feature from Facebook, and you can see it in the Messenger chat box before having a conversation with the page - users must press it to start receiving messages from the Bot.\u00a0<\/span><\/p>\n<p><span>If a page is connected by a user with the \u201cEditor\u201d page role on this Facebook fan page, it may result in the \u201cGet Started\u201d button being missing.<\/span><\/p>\n<p><strong><span>Here is the solution for this situation:<\/span><\/strong><\/p>\n<p><strong><span>Please note that this action<\/span><\/strong><strong><span>must be performed by a ManyChat admin with the \u201cAdmin\u201d page role on this page on Facebook:<\/span><\/strong><span>In your ManyChat account, go to<\/span><strong><span>\u00a0\u201cSettings\u201d =&gt; \u201cGeneral\u201d,<\/span><\/strong><span>and then click the \u201cRefresh Permissions\u201d button. If this does not help, try republishing the main menu or welcome message on this page - then, the \u201cGet Started\u201d button will appear on Facebook.<\/span><\/p>\n<p><span>Hope this helps!\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>\u554f\u984c\uff1a\u00a0 \u8a72\u9801\u9762\u5df2\u9023\u63a5\u5230ManyChat\uff0c\u4f46\u662f\u201c\u5165\u9580\u201d\u6309\u9215\u672a\u51fa\u73fe\u5728Messenger\u4e2d\u3002\u00a0 \u9700\u8981\u8aaa\u660e\u7684\u662f\uff1a\u201c\u5165 [&hellip;]<\/p>","protected":false},"author":20,"featured_media":0,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"%%post_title%%","_seopress_titles_desc":"","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_eb_attr":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"doc_category":[49],"doc_tag":[],"class_list":["post-1002","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-04","word_count":13,"total_views":"1994","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Michelle","author_nicename":"michelle","author_url":"https:\/\/manychat.com.hk\/en\/author\/michelle\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/manychat.com.hk\/en\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/1002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":1,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/1002\/revisions"}],"predecessor-version":[{"id":1003,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/1002\/revisions\/1003"}],"wp:attachment":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/media?parent=1002"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_category?post=1002"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_tag?post=1002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}