{"id":1027,"date":"2021-06-24T01:40:31","date_gmt":"2021-06-23T17:40:31","guid":{"rendered":"https:\/\/manychat.com.hk\/?post_type=docs&#038;p=1027"},"modified":"2021-06-24T01:40:31","modified_gmt":"2021-06-23T17:40:31","password":"","slug":"bot%e7%99%bc%e9%80%81%e9%8c%af%e8%aa%a4%e6%b6%88%e6%81%af","status":"publish","type":"docs","link":"https:\/\/manychat.com.hk\/en\/docs\/bot%e7%99%bc%e9%80%81%e9%8c%af%e8%aa%a4%e6%b6%88%e6%81%af\/","title":{"rendered":"Bot sends an error message"},"content":{"rendered":"<p><span>If you don't remember setting up these messages in ManyChat - make sure to check \u201cFacebook Assistant\u201d in the Fb page's \u201cSettings\u201d &gt; \u201cMessaging\u201d &gt; \u201cDuring Messenger Conversations\u201d &gt; \u201cSettings\u201d.<\/span><\/p>\n<p><span>Additionally, if you have other applications connected to the Facebook page - messages may come from those applications, so be sure to check the settings here.<\/span><\/p>\n<p><span>If the problematic messages were set up in ManyChat, but you don't want to trigger them this way, open a live chat conversation with the user experiencing the issue and check for any records regarding triggers (such as \u201cRules\u201d, \u201cSequences\u201d, etc.) - this can clarify things!<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>If you don't remember setting up these messages in ManyChat - please make sure to check the \u201cSettings\u201d &gt; \u201cMessaging\u201d &gt; \u201cMes [...]\" on the Fb page.<\/p>","protected":false},"author":20,"featured_media":0,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"%%post_title%%","_seopress_titles_desc":"","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_eb_attr":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"doc_category":[49],"doc_tag":[],"class_list":["post-1027","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-04","word_count":13,"total_views":"2910","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Michelle","author_nicename":"michelle","author_url":"https:\/\/manychat.com.hk\/en\/author\/michelle\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/manychat.com.hk\/en\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/1027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":1,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/1027\/revisions"}],"predecessor-version":[{"id":1028,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/1027\/revisions\/1028"}],"wp:attachment":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/media?parent=1027"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_category?post=1027"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_tag?post=1027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}