	{"id":751,"date":"2023-12-04T11:08:39","date_gmt":"2023-12-04T03:08:39","guid":{"rendered":"https:\/\/manychat.com.hk\/?post_type=docs&#038;p=751"},"modified":"2023-12-04T11:08:45","modified_gmt":"2023-12-04T03:08:45","password":"","slug":"%e3%80%90%e5%bb%ba%e7%ab%8bmanychat%e3%80%91%e6%8c%89%e9%88%95%e9%a1%9e%e5%9e%8b%e5%92%8c%e5%8b%95%e4%bd%9c","status":"publish","type":"docs","link":"https:\/\/manychat.com.hk\/en\/docs\/%E5%BB%BA%E7%AB%8Bmanychat%E6%8C%89%E9%88%95%E9%A1%9E%E5%9E%8B%E5%92%8C%E5%8B%95%E4%BD%9C\/","title":{"rendered":"\u3010Create ManyChat\u3011Button Types and Actions"},"content":{"rendered":"<h1 data-align=\"left\" data-generated-at=\"15145443536060.9699037894880727\" data-id=\"block-ember2520\" data-identifyelement=\"457\">1. Why do you need buttons?<\/h1>\n<p data-align=\"left\" data-generated-at=\"15145443536060.4993786730425325\" data-id=\"block-ember2526\" data-identifyelement=\"458\"><em data-identifyelement=\"468\">2. Buttons\u00a0<\/em>3. Perfect for communicating with your<em data-identifyelement=\"469\">4. Subscribers<\/em>5. Add them to any text option to learn more about your<em data-identifyelement=\"470\">6. Audience<\/em>7. Get more information, trigger other<em data-identifyelement=\"471\">8. Actions\u00a0<\/em>9. Or just have fun.<\/p>\n<p data-align=\"left\" data-generated-at=\"15145443536070.5172680642866072\" data-id=\"block-ember2540\" data-identifyelement=\"463\">10. Remember, each<em data-identifyelement=\"472\">11. Text option<\/em>12. Can have up to 3<em data-identifyelement=\"473\">2. Buttons<\/em>:<\/p>\n<p data-align=\"left\" data-generated-at=\"15145443536070.5172680642866072\" data-id=\"block-ember2540\" data-identifyelement=\"466\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36011309503\/original\/tXMaxICE2QW_s-zoNgW_5F3Lu9qr1BEfRg.png?1531662395\" width=\"395\" height=\"403\" data-identifyelement=\"474\" \/><\/p>\n<h1 data-align=\"left\" data-generated-at=\"15145443536070.8116695489793271\" data-id=\"block-ember2552\" data-identifyelement=\"470\">13. Button names and types<\/h1>\n<p data-align=\"left\" data-generated-at=\"15145443536070.4254774618610013\" data-id=\"block-ember2554\" data-identifyelement=\"471\">14. Each<em data-identifyelement=\"475\">15. Button\u00a0<\/em>16. Needs to have a name, which must be less than 20 characters, and you can use emojis!<\/p>\n<div data-identifyelement=\"473\"><span data-identifyelement=\"476\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36011309534\/original\/s3R7yjKGoeVtIVdZwD1hJH002DhXVo7drg.png?1531662576\" width=\"369\" height=\"665\" data-identifyelement=\"477\" \/><\/span><\/div>\n<p data-align=\"left\" data-generated-at=\"15145443536080.9511962709973281\" data-id=\"block-ember2561\" data-identifyelement=\"478\">17. Next, you need to choose what happens when clicked. There are different types of buttons.<em data-identifyelement=\"479\">2. Buttons\u00a0<\/em>18. Send message<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536090.15949698341885354\" data-id=\"block-ember2566\" data-identifyelement=\"482\">19. This requires creating an additional message.<\/h2>\n<p data-align=\"left\" data-generated-at=\"15145443536090.5956526253057577\" data-id=\"block-ember2568\" data-identifyelement=\"483\">20. Your flow cannot be saved unless you add a reply here. Pay attention to the error message!<\/p>\n<p data-align=\"left\" data-generated-at=\"15145443536090.3082396467827384\" data-id=\"block-ember2572\" data-identifyelement=\"484\">21. Open website<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536100.38543273148794954\" data-id=\"block-ember2574\" data-identifyelement=\"487\">22. Add a URL here, which<\/h2>\n<p data-align=\"left\" data-generated-at=\"15145443536100.5512525433071782\" data-id=\"block-ember2576\" data-identifyelement=\"488\">23. Will open in a new tab in the browser.<em data-identifyelement=\"480\">2. Buttons<\/em>24. Phone number\u00a0<em data-identifyelement=\"481\">\u00a0<\/em>25. An impressive feature that you can easily add to your flow. Imagine the possibilities for sales teams and service businesses!<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536100.5205647836302656\" data-id=\"block-ember2582\" data-identifyelement=\"493\">26. Purchase button<\/h2>\n<p data-align=\"left\" data-generated-at=\"15145443536100.6691694483142179\" data-id=\"block-ember2584\" data-identifyelement=\"494\">27. Finally, you can use this<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536100.5205647836302656\" data-id=\"block-ember2582\" data-identifyelement=\"506\">28. To receive payments in Messenger. The purchase button can only be added to cards, galleries, lists, and media template elements.<\/h2>\n<p data-identifyelement=\"507\">Finally, you can use this<em data-identifyelement=\"485\">2. Buttons<\/em>to receive payments in Messenger. The purchase button can only be added to card, gallery, list, and media template elements.<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536100.5205647836302656\" data-id=\"block-ember2582\" data-identifyelement=\"511\">1. Start another flow<\/h2>\n<p data-identifyelement=\"512\">2. Administrators can use it to choose the next step, which will be triggered after the subscriber clicks this<em data-identifyelement=\"486\">2. Buttons<\/em>3. button.<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536100.5205647836302656\" data-id=\"block-ember2582\" data-identifyelement=\"516\">4. Smart Delay<\/h2>\n<p data-identifyelement=\"517\">5. It allows the creation of new delay types and adding them to the flow.<\/p>\n<h2 data-align=\"left\" data-generated-at=\"15145443536100.5205647836302656\" data-id=\"block-ember2582\" data-identifyelement=\"520\">6. Select Existing Step<\/h2>\n<p data-identifyelement=\"521\">7. You can choose one of the existing steps from this flow, which will be triggered after the subscriber clicks this<em data-identifyelement=\"487\">2. Buttons<\/em>8. button.<em data-identifyelement=\"487\">.<\/em><\/p>\n<h1 data-align=\"left\" data-generated-at=\"15145443536120.415295686515361\" data-id=\"block-ember2617\" data-identifyelement=\"525\"><strong data-identifyelement=\"488\"><u data-identifyelement=\"489\">9. Other Actions<\/u><\/strong><\/h1>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536120.33517489968563763&quot;\" data-id=\"\u201cblock-ember2619\u201d\" data-identifyelement=\"490\">10. A very powerful tool that can be used with any Button is Action. ManyChat offers various actions that can automate your bot experience:<\/p>\n<h2 data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536140.7494238705032614&quot;\" data-id=\"\u201cblock-ember2621\u201d\" data-identifyelement=\"491\">11. Free Plan Actions<\/h2>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536140.04595731123300539&quot;\" data-id=\"\u201cblock-ember2623\u201d\" data-identifyelement=\"492\"><strong data-identifyelement=\"493\"><em data-identifyelement=\"494\">12. Add Tag<\/em>with<em data-identifyelement=\"495\">13. Remove Tag<br data-identifyelement=\"496\" \/><\/em><\/strong>14. These two actions will help you segment<em data-identifyelement=\"497\">15. your audience,\u00a0<\/em>16. for future<em data-identifyelement=\"498\">17. broadcasts,\u00a0<\/em>18. and better target your content.<\/p>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536150.8210685888405669&quot;\" data-id=\"\u201cblock-ember2632\u201d\" data-identifyelement=\"499\"><strong data-identifyelement=\"500\"><em data-identifyelement=\"501\">19. Subscribe to Sequence\u00a0<\/em>\u4e26<em data-identifyelement=\"502\">\u00a020. Unsubscribe from Sequence<br data-identifyelement=\"503\" \/><\/em><\/strong>21. Perhaps you have already created a<em data-identifyelement=\"504\">22. sequence\u00a0<\/em>23. and now wonder why it hasn't been delivered to your<em data-identifyelement=\"505\">4. Subscribers<\/em>24. users? The reason is: users must subscribe to<em data-identifyelement=\"506\">\u00a025. the Sequence! This action will help you do that. Just remember to add a note on the \"Reply\" button to inform users that they are now subscribed to<\/em>26. mark the conversation as opened and mark the conversation as completed<em data-identifyelement=\"507\">\u00a025. the Sequence! This action will help you do that. Just remember to add a note on the \"Reply\" button to inform users that they are now subscribed to<\/em>.<\/p>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536160.4136934446564533&quot;\" data-id=\"\u201cblock-ember2641\u201d\" data-identifyelement=\"508\"><strong data-identifyelement=\"509\"><em data-identifyelement=\"510\">27. These actions can open or close new chats with<br data-identifyelement=\"511\" \/><\/em><\/strong>28. users in<em data-identifyelement=\"512\">29. real-time chat.<\/em>New chat of the user<em data-identifyelement=\"512\">.\u00a0<\/em>This way, you won't miss<em data-identifyelement=\"513\">subscriber's\u00a0<\/em>questions or suggestions, nor will it separate him from the \u201copen\u201d tag<em data-identifyelement=\"514\">.<\/em><\/p>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536160.25829092148764676&quot;\" data-id=\"\u201cblock-ember2647\u201d\" data-identifyelement=\"515\"><strong data-identifyelement=\"516\"><em data-identifyelement=\"517\">Set subscriber custom fields\u00a0<\/em>and clear<em data-identifyelement=\"518\">\u00a0subscriber custom fields<br data-identifyelement=\"519\" \/><\/em><\/strong>Additionally,<a href=\"https:\/\/support.manychat.com\/support\/solutions\/articles\/%E2%80%9Chttps%3A\/\/support.manychat.com\/support\/solutions\/articles\/36000003046-user-input-and-custom-fields%E2%80%9D\" data-identifyelement=\"520\">an<\/a>related<em data-identifyelement=\"521\">article on custom fields,<\/em><a href=\"https:\/\/support.manychat.com\/support\/solutions\/articles\/%E2%80%9Chttps%3A\/\/support.manychat.com\/support\/solutions\/articles\/36000003046-user-input-and-custom-fields%E2%80%9D\" data-identifyelement=\"520\">article<\/a>where you can find more information about this powerful feature. This action can be performed from the selected \u201c<em data-identifyelement=\"522\">custom fields\u201d to<\/em>add or delete data.<\/p>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536170.8575636096404395\u201d\" data-id=\"\u201cblock-ember2654&quot;\" data-identifyelement=\"523\"><strong data-identifyelement=\"524\"><em data-identifyelement=\"525\">Subscribe bot\u00a0<\/em>with<em data-identifyelement=\"526\">Unsubscribe from bot<\/em><\/strong><br data-identifyelement=\"527\" \/>You can add these actions to buttons without using keywords.<\/p>\n<h2 data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536170.5197219660214574\u201d\" data-id=\"\u201cblock-ember2659&quot;\" data-identifyelement=\"528\">Professional plan actions<\/h2>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536170.4478446447766935\u201d\" data-id=\"\u201cblock-ember2661&quot;\" data-identifyelement=\"529\"><strong data-identifyelement=\"530\"><em data-identifyelement=\"531\">Log conversion events<\/em><\/strong><br data-identifyelement=\"532\" \/>Use this action to log conversion events, which may be useful for your future analysis.<\/p>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536170.4478446447766935\u201d\" data-id=\"\u201cblock-ember2661&quot;\" data-identifyelement=\"533\"><strong data-identifyelement=\"534\"><em data-identifyelement=\"535\">Notify admin<\/em><\/strong><br data-identifyelement=\"536\" \/>Sometimes buttons are very important. For example, when someone requests personal help or wants to make a large purchase. When this button is clicked, this action can be used to get instant email or Messenger notifications.<\/p>\n<p data-align=\"\u201cleft\u201d\" data-generated-at=\"\u201c15145443536170.5666242080004087\u201d\" data-id=\"\u201cblock-ember2665&quot;\" data-identifyelement=\"537\"><strong data-identifyelement=\"538\"><em data-identifyelement=\"539\">Trigger Zap \/ Integromat<\/em><\/strong><br data-identifyelement=\"540\" \/>Use this action when creating events for Zapier \/ Integromat. For more information on Zapier integration, please refer to<a href=\"https:\/\/support.manychat.com\/support\/solutions\/articles\/%E2%80%9Chttps%3A\/\/support.manychat.com\/a\/solutions\/articles\/36000003048-getting-started-with-zapier%E2%80%9D\" rel=\"\u201cnoreferrer\" data-identifyelement=\"541\"><strong data-identifyelement=\"542\">this article<\/strong><\/a>.<\/p>\n<p data-identifyelement=\"543\"><strong data-identifyelement=\"544\"><em data-identifyelement=\"545\">External requests<\/em><\/strong><\/p>\n<p data-identifyelement=\"546\">With this action, you can send HTTP requests to the server using different types of data.<\/p>\n<p data-identifyelement=\"547\"><strong data-identifyelement=\"548\"><em data-identifyelement=\"549\">Facebook custom audiences<\/em><\/strong><\/p>\n<p data-identifyelement=\"550\">With this action, you can add users to the custom audiences created in \u201cManyChat Ads\u201d or \u201cBusiness Manager.\u201d<\/p>\n<p data-identifyelement=\"551\"><strong data-identifyelement=\"552\"><em data-identifyelement=\"553\">Set up email or SMS opt-in<\/em><\/strong><\/p>\n<p data-identifyelement=\"554\">This action allows you to obtain user consent to send them<a href=\"https:\/\/support.manychat.com\/support\/solutions\/articles\/%E2%80%9Chttps%3A\/\/support.manychat.com\/support\/solutions\/articles\/36000184966-sending-email-through-manychat%E2%80%9D\" data-identifyelement=\"555\">e-mail<\/a>or<a href=\"https:\/\/support.manychat.com\/support\/solutions\/articles\/%E2%80%9Chttps%3A\/\/support.manychat.com\/support\/solutions\/articles\/36000184513-sending-sms-through-manychat%E2%80%9D\" data-identifyelement=\"556\">SMS<\/a>messages.<\/p>\n<p data-identifyelement=\"557\"><strong data-identifyelement=\"558\"><em data-identifyelement=\"559\">Set up email or SMS opt-in<\/em><\/strong><\/p>\n<p data-identifyelement=\"560\">This operation allows you to revoke the user's consent, so they will no longer receive such messages.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u70ba\u4ec0\u9ebc\u9700\u8981\u6309\u9215\uff1f \u6309\u9215\u00a0\u975e\u5e38\u9069\u5408\u8207\u60a8\u7684\u8a02\u95b1\u8005\u9032\u884c\u901a\u4fe1\u3002\u5c07\u5b83\u5011\u6dfb\u52a0\u5230\u4efb\u4f55\u6587\u672c\u9078\u9805\u4e2d\uff0c\u4ee5\u4e86\u89e3\u6709\u95dc\u60a8\u7684\u53d7\u773e\u7684\u66f4\u591a\u4fe1\u606f [&hellip;]<\/p>","protected":false},"author":20,"featured_media":0,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"%%post_title%%","_seopress_titles_desc":"","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_eb_attr":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-751","docs","type-docs","status-publish","hentry","doc_category-manychat-basics"],"year_month":"2026-04","word_count":20,"total_views":"2118","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Michelle","author_nicename":"michelle","author_url":"https:\/\/manychat.com.hk\/en\/author\/michelle\/"},"doc_category_info":[{"term_name":"ManyChat Basics","term_url":"https:\/\/manychat.com.hk\/en\/docs-category\/manychat-basics\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":2,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/751\/revisions"}],"predecessor-version":[{"id":1265,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/751\/revisions\/1265"}],"wp:attachment":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/media?parent=751"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_category?post=751"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_tag?post=751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}