{"id":816,"date":"2024-01-14T12:39:56","date_gmt":"2024-01-14T04:39:56","guid":{"rendered":"https:\/\/manychat.com.hk\/?post_type=docs&#038;p=816"},"modified":"2024-01-14T12:39:56","modified_gmt":"2024-01-14T04:39:56","password":"","slug":"%e3%80%90%e8%a8%ad%e7%bd%ae%e6%a9%9f%e6%a2%b0%e4%ba%ba%e3%80%91bot%e5%ad%97%e6%ae%b5%ef%bc%88%e5%85%a8%e5%b1%80%e5%ad%97%e6%ae%b5%ef%bc%89","status":"publish","type":"docs","link":"https:\/\/manychat.com.hk\/en\/docs\/%e3%80%90%e8%a8%ad%e7%bd%ae%e6%a9%9f%e6%a2%b0%e4%ba%ba%e3%80%91bot%e5%ad%97%e6%ae%b5%ef%bc%88%e5%85%a8%e5%b1%80%e5%ad%97%e6%ae%b5%ef%bc%89\/","title":{"rendered":"\u3010Set Up Bot\u3011Bot Fields (Global Fields)"},"content":{"rendered":"<p data-identifyelement=\"470\">The bot fields allow you to store bot data and set values based on subscriber actions. They look like \u201ccustom user fields,\u201d but can store values related to your bot: text, numbers and formulas, dates and times.<\/p>\n<p data-identifyelement=\"471\">Here are some examples you can build:<\/p>\n<ul data-identifyelement=\"472\">\n<li>Track the number of coupons you distribute in Messenger and notify yourself when the coupons run out.<\/li>\n<li>Track your webinar or event participants and get notified when there are fewer than 10 spots left.<\/li>\n<li>Decrease the number of remaining products in stock by 1 each time someone makes a purchase in your bot.<\/li>\n<li>Ask your subscribers to rate your bot and track those ratings.<\/li>\n<\/ul>\n<p data-identifyelement=\"477\">Bot fields can be found in the \u201cSettings\u201d section under the \u201cCustom Fields\u201d tab.<\/p>\n<p data-identifyelement=\"480\"><img decoding=\"async\" class=\"fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36013605812\/original\/NDu9xe3Dqr0WiGIaQ8P-G66bdv56YPkRcw.png?1534249436\" \/><\/p>\n<p data-identifyelement=\"482\">Click + New Bot Field to create a Bot Field. For example, I want to distribute tickets for a webinar, and I have a total of 50 tickets. Create a new bot field with a number type and specify the value. I set the value there to 0 tickets.<\/p>\n<p data-identifyelement=\"483\"><img decoding=\"async\" class=\"fr-fil fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36062402717\/original\/-X-rm6EWQeATXDg3MC3MFfkLCSn86LL8jw.png?1586367121\" data-id=\"36062402717\" \/><\/p>\n<p data-identifyelement=\"485\">Now, let's build a flow. At the start of my flow, I will check if there are available parking spots. Add a condition step and create a condition - the \u201ctickets\u201d value of the Bot field is less than 50.<\/p>\n<p data-identifyelement=\"488\"><img decoding=\"async\" class=\"fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36013607152\/original\/ruT1_MYwNHrsbnD8hRJZwUsuwq0BTeYs_Q.png?1534250098\" \/><\/p>\n<p data-identifyelement=\"490\">If my webinar is full, I will ask them to notify the next one. If not, I ask them to reserve their spot, add a tag, and increase the Bot Field \u201ctickets\u201d by 1. My subscribers can reserve their spots until all tickets are gone.<\/p>\n<p data-identifyelement=\"491\"><img decoding=\"async\" class=\"fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36013609505\/original\/Dfg09dOcfG1YE0sMqdVM_dFGXtufz3VR-w.png?1534250880\" \/><\/p>\n<p data-identifyelement=\"493\">If you have an unlimited number of spots, you can do it the opposite way, just track the number of registrations. Create a new Bot field with a Number type and set its value to 0. Each time you get a new registration, just increase it by one.<\/p>\n<p data-identifyelement=\"494\"><img decoding=\"async\" class=\"fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36013611890\/original\/9F1MvWQpNfo34UQX0Se2mzTuqlw1RNHU3w.png?1534251380\" \/><\/p>\n<p data-identifyelement=\"496\">You can also use Bot fields in condition steps and get notified when booking the 100th spot, providing the exact voucher number in the message using the Bot Field value - use the {} button in the message generator to insert it into the message, or just start typing {{ and select the desired Bot field (just like custom fields).<\/p>\n<p data-identifyelement=\"497\"><img decoding=\"async\" class=\"fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36013612732\/original\/k-o8IydGWgjQ6n4zVJE9hZtSk9ErUhK78g.png?1534251761\" \/><\/p>\n<h2 data-align=\"left\" data-generated-at=\"15154194166690.008924724356230485\" data-id=\"block-ember2658\" data-identifyelement=\"499\">Manage your bot fields.<\/h2>\n<p data-align=\"left\" data-generated-at=\"15154194166690.008924724356230485\" data-id=\"block-ember2658\" data-identifyelement=\"500\">To archive or delete unwanted Bot fields, go to \u201cSettings\u201d -&gt; \u201cCustom Fields.\u201d Note that while archiving Bot Fields allows for restoration later, deletion is permanent and cannot be undone.<\/p>\n<p data-align=\"left\" data-generated-at=\"15154194166690.008924724356230485\" data-id=\"block-ember2658\" data-identifyelement=\"501\"><img decoding=\"async\" class=\"fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36015409073\/original\/ESpmZ8nk2WqjLDPqfQvuU9hwBpwTyrH6qg?1536226577\" \/><\/p>\n<p data-align=\"left\" data-generated-at=\"15154194166690.008924724356230485\" data-id=\"block-ember2658\" data-identifyelement=\"503\"><em>Use icon 1 to archive your Bot field, and use icon 2 to restore or completely delete the field.\u00a0<\/em><\/p>\n<p data-identifyelement=\"507\">Hope this helps!<\/p>\n<p data-identifyelement=\"508\">","protected":false},"excerpt":{"rendered":"<p>\u6a5f\u5668\u4eba\u5b57\u6bb5\u5141\u8a31\u60a8\u5b58\u5132\u6a5f\u5668\u4eba\u6578\u64da\u4e26\u6839\u64da\u8a02\u95b1\u8005\u7684\u64cd\u4f5c\u8a2d\u7f6e\u503c\u3002\u5b83\u5011\u770b\u8d77\u4f86\u50cf\u201c\u81ea\u5b9a\u7fa9\u7528\u6236\u5b57\u6bb5\u201d\uff0c\u4f46\u53ef\u4ee5\u5b58\u5132\u8207\u60a8\u7684\u6f2b\u904a\u5668 [&hellip;]<\/p>","protected":false},"author":20,"featured_media":0,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"%%post_title%%","_seopress_titles_desc":"","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_eb_attr":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-816","docs","type-docs","status-publish","hentry","doc_category-manychat-basics"],"year_month":"2026-04","word_count":23,"total_views":"1954","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Michelle","author_nicename":"michelle","author_url":"https:\/\/manychat.com.hk\/en\/author\/michelle\/"},"doc_category_info":[{"term_name":"ManyChat Basics","term_url":"https:\/\/manychat.com.hk\/en\/docs-category\/manychat-basics\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":2,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/816\/revisions"}],"predecessor-version":[{"id":1243,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/816\/revisions\/1243"}],"wp:attachment":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/media?parent=816"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_category?post=816"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_tag?post=816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}