	{"id":993,"date":"2023-05-31T21:33:16","date_gmt":"2023-05-31T13:33:16","guid":{"rendered":"https:\/\/manychat.com.hk\/?post_type=docs&#038;p=993"},"modified":"2023-05-31T21:33:28","modified_gmt":"2023-05-31T13:33:28","password":"","slug":"%e7%84%a1%e6%b3%95%e5%b0%87%e9%a0%81%e9%9d%a2%e6%b7%bb%e5%8a%a0%e5%88%b0manychat","status":"publish","type":"docs","link":"https:\/\/manychat.com.hk\/en\/docs\/%E7%84%A1%E6%B3%95%E5%B0%87%E9%A0%81%E9%9D%A2%E6%B7%BB%E5%8A%A0%E5%88%B0manychat\/","title":{"rendered":"Unable to add page to ManyChat"},"content":{"rendered":"<p data-identifyelement=\"446\"><strong><span>Problem:&nbsp;<\/span><\/strong><span>You need to connect more pages to ManyChat, but when you click \u201cConnect,\u201d you don't see other pages in the selection list? This means that when you first connected your Facebook account to ManyChat, you did not select all the pages you wanted to manage on Facebook, but only a portion of them.&nbsp;<\/span><\/p>\n<p data-identifyelement=\"448\"><span>To connect a new page to ManyChat, you must be an admin of those pages on Facebook (Note: the \u201cEditor\u201d role on FB is not sufficient for this) - just click the button below:<\/span><\/p>\n<p data-identifyelement=\"449\"><img decoding=\"async\" class=\"fr-fic fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36053552107\/original\/sJpoIrAOkIedrUisxr_1ijl_yul9rqk-jQ.png?1576491300\" data-id=\"36053552107\"><span>&nbsp;Then, after creating your account, click \u201cConnect\u201d in the \u201cDashboard\u201d section here:<\/span><br \/>\n<img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36053552109\/original\/-NY89i9SfkrjF0Pg5zpEFyjOqXpVTzuqGQ.png?1576491308\" data-id=\"36053552109\"><\/p>\n<p data-identifyelement=\"452\">\n<span>If you do not see all the pages, please follow these steps:<\/span><\/p>\n<div dir=\"ltr\" data-identifyelement=\"455\">\n<div dir=\"ltr\" data-identifyelement=\"456\">\n<p><span>1. Click the link:<\/span><a href=\"https:\/\/www.facebook.com\/settings?tab=business_tools\" target=\"_blank\" rel=\"noreferrer noopener\"><span>https<\/span><\/a><span>&nbsp;:&nbsp;<a href=\"https:\/\/www.facebook.com\/settings?tab=business_tools\" target=\"_blank\" rel=\"noreferrer noopener\">\/\/www.facebook.com\/settings?tab=<\/a>&nbsp;business_tools to access your Facebook Business Integration list.<\/span><\/p>\n<p><span>2. Under the ManyChat app, click \u201cView and Edit\u201d to see its settings.&nbsp;<\/span><\/p>\n<p><span>3. Scroll down a bit to find the \u201cShow a list of the Pages you manage\u201d permission. Once activated, it should look like this:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/attachment.freshdesk.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwMjQ2OTkyMjQsImRvbWFpbiI6Im1hbnljaGF0LmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo4MDYzODd9.-ynBf6HtJaabYEqUZegihFOme79Lp8ZCYi-qdU79zCU\" data-id=\"36024699222\" width=\"636\" height=\"331\"><\/p>\n<p><span>Here, you can check the checkbox on each page that you need to be discovered in your ManyChat account. If you do not see such a list of pages, rest assured that this permission will apply to all your pages.<\/span><\/p>\n<p><span>4. In addition to this permission, we also recommend activating the \u201cManage Pages\u201d permission, as shown below:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib fr-fil aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36030001964\/original\/jiWDocF7u65KynizR-fqNfaxLvLczfUxbw.png?1551533473\" width=\"364\" height=\"415\"><\/p>\n<p><span>After saving the settings, return to ManyChat immediately and try reconnecting the pages.<\/span><br \/>\n<span>These permissions together can allow ManyChat to discover all your pages, so you can always use the \u201cAdd New Page\u201d option in ManyChat to select the pages you want to connect.<\/span><\/p>\n<p><span>If these steps do not resolve your issue, please try the following:<\/span><\/p>\n<\/div>\n<ol>\n<li><span>Log out of ManyChat and then log back in.<\/span><\/li>\n<\/ol>\n<ol start=\"2\">\n<li><span>You may be immediately redirected to the Facebook Business Integration settings and asked to grant the missing permissions. In this case, please continue to step 5. If nothing happens, don't worry, then click on<\/span><a href=\"https:\/\/manychat.com\/addFbAccount\" rel=\"noreferrer noopener\"><span>page<\/span><\/a><span>the button \u201c&nbsp;<a href=\"https:\/\/manychat.com\/addFbAccount\" rel=\"noreferrer noopener\">Add New Page<\/a>&nbsp;\u201d button. Then click the \u201cConnect (or Join)\u201d button on the page you need to connect.<\/span><\/li>\n<li><span>At some point in performing step 2, you may receive a warning message about missing permissions, which includes a link that takes you to the Facebook Business Integration settings.<\/span><\/li>\n<li><span>In the Facebook business integration settings of the ManyChat App, you should see the following information: &nbsp;<\/span><\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/36030434422\/original\/_d_pz097FWY4XZLIc3jA8mPbuQCdpeIsPQ.png?1551979644\"><\/p>\n<p><strong><span>The exact permission set may look different, but make sure it includes \u201cManage your pages\u201d and \u201cManage your business\u201d!<\/span><\/strong><\/p>\n<p><span>Click \u201cConfirm\u201d to grant all permissions. You should be redirected back to ManyChat, and there should be no further issues with connecting the page.&nbsp;<\/span><\/p>\n<p><span>If the above steps do not help, check if two-factor authentication has been set up for pages not displayed in the list. If so, make sure to follow<a href=\"https:\/\/www.facebook.com\/help\/148233965247823?helpref=faq_content\" rel=\"noreferrer noopener\">Here<\/a>the instructions<\/span><strong><span>for your Facebook profile<\/span><\/strong><span>to set up two-step verification. When both your profile and the specific page have two-factor authentication enabled, that page should start appearing in the list.&nbsp;<\/span><\/p>\n<p><span>If the above does not help, please contact our support.&nbsp;<\/span><\/p>\n<div dir=\"ltr\" data-identifyelement=\"502\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u554f\u984c\uff1a&nbsp;\u60a8\u9700\u8981\u5c07\u66f4\u591a\u9801\u9762\u9023\u63a5\u5230ManyChat\uff0c\u4f46\u662f\u7576\u60a8\u55ae\u64ca\u201c\u9023\u63a5\u201d\u6642\uff0c\u60a8\u6c92\u6709\u5728\u9078\u64c7\u5217\u8868\u4e2d\u770b\u5230\u5176\u4ed6\u9801 [&hellip;]<\/p>","protected":false},"author":20,"featured_media":0,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"%%post_title%%","_seopress_titles_desc":"","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_eb_attr":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"doc_category":[49],"doc_tag":[],"class_list":["post-993","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-04","word_count":46,"total_views":"2745","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Michelle","author_nicename":"michelle","author_url":"https:\/\/manychat.com.hk\/en\/author\/michelle\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/manychat.com.hk\/en\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":2,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/993\/revisions"}],"predecessor-version":[{"id":5298,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/docs\/993\/revisions\/5298"}],"wp:attachment":[{"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/media?parent=993"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_category?post=993"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/manychat.com.hk\/en\/wp-json\/wp\/v2\/doc_tag?post=993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}