{"id":1744,"date":"-0001-11-30T00:00:00","date_gmt":"-0001-11-29T16:23:18","guid":{"rendered":"https:\/\/manychat.com.hk\/?p=1744"},"modified":"2020-08-13T00:06:43","modified_gmt":"2020-08-12T16:06:43","slug":"2020%e5%b9%b415%e5%80%8b%e6%9c%80%e4%bd%b3%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e7%a4%ba%e4%be%8b","status":"publish","type":"post","link":"https:\/\/manychat.com.hk\/en\/2020%e5%b9%b415%e5%80%8b%e6%9c%80%e4%bd%b3%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e7%a4%ba%e4%be%8b\/","title":{"rendered":"15 best chatbot examples in 2020"},"content":{"rendered":"

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If you want to see the most innovative chatbot examples in one place, then you will like this updated article.<\/p>\n

TheChatbot<\/a>The ecosystem has changed to many companies using the instant messaging market, but our goal remains the same: fast, innovative, and convenient customer service.<\/p>\n

In a noisy and competitive space, the robots most suitable for enterprises are novel and act as a direct bridge between customer problems and solutions.<\/p>\n

Today, we will share the best chatbot ideas that have been proven to help companies conduct meaningful conversations and generate revenue. Therefore, you can also become a successful chat marketer.<\/p>\n

let's start!<\/p>\n

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table of Contents:<\/strong><\/p>\n

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  1. What is a chatbot?<\/a><\/li>\n
  2. How do chatbots work?<\/a><\/li>\n
  3. 15 best chatbot examples<\/a><\/li>\n
  4. How to create a chatbot<\/a><\/li>\n
  5. Chatbot FAQ<\/a><\/li>\n
  6. Build the best chatbot for business<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    What is a chatbot?<\/h2>\n

    A chatbot is a software application designed to simulate human conversations on the Internet. Many chatbots are inMessaging application<\/a>Or running on Short Message Service (SMS). Chatbot technology uses natural language processing and artificial intelligence to understand human needs and adjust its response to help end users achieve desired results.<\/p>\n

    A chatbot is like a virtual assistant that can create a better customer experience at every consumer touch point.<\/p>\n

    How do chatbots work?<\/h2>\n

    Chatbots are not "one size fits all" technology. The function of a chatbot depends on the business task you need it to complete. Today, customers can experience three different types of chatbots:<\/p>\n

    1.\u00a0Rule-based chatbot.<\/strong>Rule-based chat bots are the most common chat bots in enterprises. It uses a graphical interface with preset rulesChat marketing platform<\/a>Constructed. The user will choose to respond, and the chatbot will guide in the right direction.<\/p>\n

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    2.\u00a0AI chatbot.<\/strong>These conversational robot applications can learn at any time. They are built by developers, and the more people interact with them, the smarter they become.<\/p>\n

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    3.\u00a0Live chat.<\/strong>Live chat enables customer support and sales teams to respond to customer questions in real time. The team can respond through messaging apps and help create a better customer experience on its website, Facebook page or mobile app.<\/p>\n

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    15 best chatbot examples<\/h2>\n
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    1. World Health Organization COVID-19<\/a><\/li>\n
    2. UAE Tourism<\/a><\/li>\n
    3. National Geographic<\/a><\/li>\n
    4. Shipmke<\/a><\/li>\n
    5. Liddell's Brewing Robot<\/a><\/li>\n
    6. Kia<\/a><\/li>\n
    7. Total food<\/a><\/li>\n
    8. Madison Reid<\/a><\/li>\n
    9. Dolingo<\/a><\/li>\n
    10. Civilized caveman<\/a><\/li>\n
    11. Bud light<\/a><\/li>\n
    12. Amtrak<\/a><\/li>\n
    13. Dominoes<\/a><\/li>\n
    14. Bank of America<\/a><\/li>\n
    15. Canadian Ovarian Cancer<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>\n

      Chatbot example 1: World Health Organization (WHO)<\/h3>\n

      World Health Organization (WHO)<\/a>It is the number one in our chatbot list. The WHO is one of the main sources of trusted information on the spread of the coronavirus (COVID-19). WHOOn WhatsApp<\/a>Construct\u00a0\u00a0Got a<\/a>Named "WHO Health Alert"\u00a0Robot,<\/a>To share information related to the pandemic.<\/p>\n

      \"WHO<\/figure>\n

      The WHO Health Alert robot can help people protect themselves from infection, provide travel advice and absurd myths about the coronavirus. The service was initially launched in English, but reportedly will be available in all six UN languages (English, Arabic, Chinese, French, Russian, and Spanish) in the coming weeks.<\/p>\n

      Chatbot example 2: UAE holidays<\/strong><\/h3>\n

      Display ads<\/a>averageCTR is 0.35%, the lowest in history<\/a>. With this in mind, Emirates Holidays has created a dialogue robot in its display ad. The company locates different visual effects andRobot sequence<\/a>. Since its deployment in 2018,Participation rate increased by 87%<\/a>.<\/p>\n

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      \"Examples<\/figure>\n<\/div>\n

      Lessons learned from the Emirates display advertising chatbot:<\/p>\n