Social DM automation
Turn comments, keywords and DMs into structured conversations on Messenger, Instagram and WhatsApp.
Comment keywords · DM replies · Follow-upLESS MANUAL FOLLOW-UP. MORE USEFUL CONVERSATIONS.
The right message.
The right next step.
We design the conversation and the workflow around it — from the first DM to the handover your team actually needs.
AI website chatbots
Help visitors find answers using your approved content, then capture their needs and route the enquiry.
Approved knowledge · Qualification · HandoverConnected lead workflows
Map chat answers into a CRM, notify the right person and define follow-up or booking steps.
CRM mapping · Notifications · CalendarStrategy & optimisation
Review drop-off points, test messages and give your team a playbook they can confidently maintain.
Flow audits · Training · ReportingFrom an idea to a workflow your team can use.
- Discovery: map the enquiry and agree the next step.
- Build: configure the conversation, knowledge and agreed integrations.
- Test: check normal replies, exceptions and human handover.
- Handover: document the workflow and show your team how to maintain it.
LET’S MAP YOUR NEXT WORKFLOW
What happens after
“Hi, I’m interested”?
Tell us where your enquiries come from and what should happen next. We’ll start with the conversation, not a list of tools.
Get a free flow audit