Effective marketing is not limited to static one-way advertising. This is the beginning of a vibrant interactive dialogue with your customers.

due toSMSIt is instant and interactive, so it is the ideal channel to help you do this. due toText messageImages, emojis, and gifs are everywhere in China, so companies are following this trend. With multimedia messagingIncrease participation by 55%, The company becomes more visible in the dialogue with customers.

That's why we enable you to send MMS when using ManyChat SMS. With the new MMS feature, you can now share product photos, coupons, or just bring laughter to customers through funny gifs.

Read on to learn how to use multimedia messaging to promote your products in creative and memorable ways.

Easy shopping through pictures 

Send a 360 view of the picture gallery or your product catalog to help your customers find what they need quickly.

Keep in touch at special moments

Who doesn't like receiving special anniversaries to celebrate special occasions? Let your customers know that you care. Send them cute gifs and easily redeemable coupon codes, knowing that they think of them on their birthday or birthday.

Set up multimedia messaging in ManyChat account

Please note that MMS is available for Pro accounts with SMS enabled. SMS messages are available in the United States and Canada, and the cost of multimedia messages is 2 cents per message, in addition to your standard message rate.

You can check how many MMS messages have been sent in the "Message Center" section under the heading "Message Center" of your account, or check the SMS charges in the billing details under "Settings".

To set up multimedia messaging, follow these steps: 

  1. log inYour ManyChat account and enable the SMS channel in "Settings"
  2. Create a list of subscriber phone numbers. To learn how to collect phone numbers, please visit thisKnowledge Center Article
  3. Click "Stream" in the left navigation bar and create an SMS stream
  4. Click the image icon in the SMS node
  5. Choose image or gif. Please note that the file size cannot exceed 5MB
  6. Publish your SMS stream

With enhanced visualization capabilities, you can create a more interactive and memorable shopping experience for your customers-full of photos, coupons and gifs that are easy to redeem. Let your personality shine while allowing customers to easily buy goods from the store.

Disclaimer: This information is for educational purposes only and should not be used as legal advice. Before engaging in text marketing, please consult your own lawyer.

 

Source: https://manychat.com/blog/