The bot fields allow you to store bot data and set values based on subscriber actions. They look like “custom user fields,” but can store values related to your bot: text, numbers and formulas, dates and times.
Here are some examples you can build:
- Track the number of coupons you distribute in Messenger and notify yourself when the coupons run out.
- Track your webinar or event participants and get notified when there are fewer than 10 spots left.
- Decrease the number of remaining products in stock by 1 each time someone makes a purchase in your bot.
- Ask your subscribers to rate your bot and track those ratings.
Bot fields can be found in the “Settings” section under the “Custom Fields” tab.
Click + New Bot Field to create a Bot Field. For example, I want to distribute tickets for a webinar, and I have a total of 50 tickets. Create a new bot field with a number type and specify the value. I set the value there to 0 tickets.
Now, let's build a flow. At the start of my flow, I will check if there are available parking spots. Add a condition step and create a condition - the “tickets” value of the Bot field is less than 50.
If my webinar is full, I will ask them to notify the next one. If not, I ask them to reserve their spot, add a tag, and increase the Bot Field “tickets” by 1. My subscribers can reserve their spots until all tickets are gone.
If you have an unlimited number of spots, you can do it the opposite way, just track the number of registrations. Create a new Bot field with a Number type and set its value to 0. Each time you get a new registration, just increase it by one.
You can also use Bot fields in condition steps and get notified when booking the 100th spot, providing the exact voucher number in the message using the Bot Field value - use the {} button in the message generator to insert it into the message, or just start typing {{ and select the desired Bot field (just like custom fields).
Manage your bot fields. #
To archive or delete unwanted Bot fields, go to “Settings” -> “Custom Fields.” Note that while archiving Bot Fields allows for restoration later, deletion is permanent and cannot be undone.
Use icon 1 to archive your Bot field, and use icon 2 to restore or completely delete the field.
Hope this helps!
