Communication is essential to building lasting relationships with customers.
From ads to banner ads, to emails, to text messages, communications are all carried out through different media. However, due to2 billion people use mobile messagingTo communicate, so text messaging can help you attract new customers, connect with existing customers, and provide a better mobile shopping experience.
With this in mind, we launched SMS widgets and e-commerce dashboards to help you increase revenue for your online store while helping customers shop. approximatelyNine out of ten consumersI prefer to communicate with the company via text messages, whether through alerts, reminders, or back and forth communication. ManyChat SMS widgets help you connect with customers on the most important channels. The e-commerce control panel can help you measure and accurately understand the performance of your marketing activities in terms of revenue.
Use SMS widgets to bring conversations to the phone #
When customers shop in your online store, the SMS widget allows them to share phone numbers and choose to receive text communications. The phone number will be saved in your ManyChat account, so you can follow up on order confirmations, shipping notifications, sales and promotions, and inventory product updates. You can even answer customer questions through automatic and interactive text messages.
Understand the features of the e-commerce dashboard #
The new e-commerce dashboard helps you track key metrics of your store directly in your ManyChat account. Now you can measure the overall income, average income and number of purchases of each buyer and unique buyer, and you can easily understand which product is best for which type of customer.
how is itSet up SMS widget #
Please note that the SMS widget is part of the ManyChat Pro program. You can visit ourPricing pageTo learn more about ManyChat pricing options. SMS messaging is available in the United States and Canada, and uses standard messaging rates.
For step-by-step instructions on how to set up the widget, check out the video tutorial below. As a bonus, if you are a new customer or want to add widgets to your Shopify store, we will introduce the steps on how to set up a ManyChat account and how to integrate natively with Shopify.
Here are the step-by-step instructions for adding the SMS widget to the online store:
- registeredOr log in to your ManyChat account
- Connect to SMS on the dashboard
- In the ManyChat dashboard, select "Growth Tool", and then click "New Growth Tool" in the upper right corner
- Select "SMS Modal" and customize the widget
- Click "Submit Status" to customize the "Thank you" screen
- Click "Opt-in" to customize the "Opt-in" options
- Click Settings to install javascript and complete the setup
- Add a link to your website in the "Set up website" section
- Copy the ManyChat widget code and paste it on your website
- Click Save to activate the SMS widget in the store
- If you want to add SMS widgets to Shopify store, pleaseCheck out the instructions below,To learn how to link Shopify with ManyChat accounts
We hope that the new SMS update will help you stay in touch and keep in touch with customers. If you have any questions or need advice on how to best use SMS for business, please visit ourFacebook communityAnd start a conversation. Our product managers and community can help you get started.
